Your personal information is only accessible to authorised personnel who are trained in privacy and data handling. Access is limited to staff and contractors where necessary to deliver services.

We do not sell or rent your personal information.

We may disclose personal information to:

• Trusted service providers (e.g. payment processors, IT support, email systems)

• Funding or regulatory bodies when legally required

• Emergency services if necessary for your health or safety

All third parties are contractually required to comply with Australian privacy laws.

Some of our service providers (e.g. Zoho, Stripe, Xero) may store or process data overseas. We take reasonable steps to ensure those providers handle your data in line with Australian standards.

We collect children’s information only with parental or guardian consent. We rely on the enrolling adult’s authority. Information is used solely for safe program delivery. Media featuring children is only published with written consent, which can be withdrawn at any time.

We may use relevant medical or access information in an emergency. This may include:

• Providing first aid

• Contacting emergency services

• Notifying your emergency contact

This information is handled with discretion and stored securely.

Our website uses cookies to:

• Analyse visitor activity

• Improve website performance and functionality

• Customise content and communications

By continuing to browse our site, you consent to the use of cookies. You can manage or disable cookies in your browser settings. For more information, contact us or refer to your browser’s help section.

We apply industry-standard security practices to protect personal data. Most information is stored for up to 7 years to meet legal, reporting, and operational needs. When no longer needed, data is deleted or anonymised.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of any third-party site. Users are encouraged to review the privacy policies of any site they visit.

Our services may include integrations with platforms like Facebook, Instagram, YouTube, or third-party learning tools. Any interaction with those platforms is subject to their own privacy policies and settings. We recommend reviewing your privacy settings on those platforms for more control.

You may:

• Request access to your personal information

• Ask us to update or correct inaccurate data

• Withdraw consent

• Request we delete or restrict use of your information

• Make a privacy complaint

We will respond to all requests within 30 days.

In the unlikely event of a data breach likely to cause serious harm, we will:

• Contain the breach and assess the impact

• Notify affected individuals and the OAIC where legally required

• Offer guidance on how to protect yourself

We may offer reflective tools — such as journaling prompts, AI-assisted question bots, or digital forms — as part of programs or professional development. These tools are designed to support adult learning, self-awareness, and community leadership.

If you choose to use these tools, we may collect:

• Your written reflections

• Your name or email address (if voluntarily submitted)

This information is:

• Collected only with your active consent

• Used solely to support your learning journey or, if requested, to provide follow-up resources

• Not used for automated decision-making or profiling

• Only shared publicly in anonymised form, unless explicit permission is obtained for attribution

No child data is collected through these tools. Any use is strictly for adults participating in Bush Kindy programs.